Terms and Conditions

​Effective Date: April 1, 2026

​Welcome to Sampolia Hair & Beauty. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing this site or making a purchase, you agree to be bound by the following terms.

​1. Services and Product

​Sampolia Hair & Beauty provides an online platform for the retail and wholesale ⁷of hair products, wigs, and related beauty accessories. We reserve the right to modify, limit, or discontinue any product or service at any time without prior notice.

​2. Account Responsibility

​To access certain features, you may be required to create an account. You are responsible for:

• ​Maintaining the confidentiality of your account credentials.

• ​Ensuring all information provided (email, shipping address, etc.) is accurate and current.

• ​All activities that occur under your account.

​3. Pricing and Payment

• ​Pricing: All prices are displayed in the local currency (Australia Dollar) unless otherwise stated. We reserve the right to adjust pricing due to market changes or errors.

• ​Payments: Payments must be made in full at the time of purchase through our integrated secure payment gateways. Orders will not be processed until payment is confirmed.

​4. Shipping and Delivery

• ​We aim to process and dispatch orders promptly. Delivery timelines are estimates and not guarantees.

• ​Risk of loss and title for items purchased pass to you upon delivery to the carrier.

• ​Local pickup or delivery options in Sydney and surrounding regions are subject to specific scheduling at the time of checkout.

​5. Returns and Refunds

​Due to the hygienic nature of hair and beauty products:

• ​Eligibility: Items must be returned in their original, unopened, and unaltered condition within Seven(7) days of receipt.

• ​Exclusions: Used wigs, opened hair bundles, or customized products cannot be returned or exchanged.

• ​Process: To initiate a return, please contact our support team with your order number.

​6. Intellectual Property

​All content on this website—including logos, text, graphics, and images—is the property of Sampolia Hair Beauty. You may not reproduce, distribute, or use any materials for commercial purposes without express written consent.

​7. Limitation of Liability

​Sampolia Hair & Beauty shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our website. Our total liability is limited to the amount paid for the specific product in question.

​8. User Conduct

​Users agree not to:

• ​Use the website for any fraudulent or unlawful purposes.

• ​Attempt to interfere with the website’s security or functionality.

• ​Post defamatory or infringing content in review sections.

​9. Governing Law

​These terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Australia.

​10. Changes to Terms

​We may update these Terms and Conditions from time to time. Your continued use of the website following any changes constitutes acceptance of the new terms.

​Contact Information

For questions regarding these Terms and Conditions, please contact us via the official Sampolia Hair Beauty corporate channels or our customer service portal.

Terms & Conditions