Easy Returns

At vivalume, returning items is simple and hassle-free for your peace of mind.

How To

Request a return within 14 days via your account or contact support.

Customer happily packaging a beauty product to return with a smile.

Customer happily packaging a beauty product to return with a smile.

Refunds

Refunds are processed quickly once we receive your returned item.

Keep products in original condition and packaging for a smooth process.

Conditions

Close-up of a vivalume skincare product with original packaging intact.

Close-up of a vivalume skincare product with original packaging intact.

Friendly customer service representative ready to assist with returns.

Friendly customer service representative ready to assist with returns.